Refund for Withdrawal due to Non-Delivery of the Course
CCC will notify the Trainee within three (3) working days upon knowledge of any of the following:
- It does not commence the Course on the Course Commencement Date;
- It terminates the Course before the Course Commencement Date;
- It does not complete the Course by the Course Completion Date;
- It terminates the Course before the Course Completion Date;
- It has not ensured that the Trainee meets the course entry or matriculation requirement as set by the organisation stated in Schedule A (of the Trainee contract) within any stipulated timeline set by CPE; or The Trainee’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).
The Trainee is entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Trainee decide to withdraw, within seven (7) working days of the above notice.
If the course is cancelled by CCC, Trainees may withdraw from the course and obtain 100% refund of all course fees and Miscellaneous Fees already paid.
Refund During Cooling-Off Period
CCC will provide the Trainee with a cooling-off period of seven (7) working days after the date that the Trainee Contract has been signed by both parties.
The Trainee will be refunded the highest percentage (stated in Schedule D of Trainee Contract) of the fees already paid if the Trainee submits a written notice of withdrawal to CCC within the cooling-off period, regardless of whether the Trainee has started the course or not.
Refund for Withdrawal Due to Other Reasons
If the Trainee withdraws from the Course for any reason other than those stated in Clause 7.6.1, CCC will, within seven (7) working days of receiving the Trainee’s written notice of withdrawal, refund to the Trainee an amount based on the Refund table (as below) in Schedule D of the Trainee Contract.
% of [the amount of fees paid under Schedules B and C of the Trainee Contract]
If Trainee’s written notice of withdrawal is received:
||more than  days before the Course Commencement Date
||before, but not more than  days before the Course Commencement Date
||after, but not more than  days after the Course Commencement Date
||more than  days after the Course Commencement Date
Non Refundable Fees
The following are non-refundable:
Application Fee paid.
However, in the circumstance where CCC has decided not to commence a course, the application fee will be refunded within seven (7) working days after the trainee is notified.
Miscellaneous Fees paid
However, a refund will be made for the scenarios in a ‘Refund for Withdrawal Due to Non-Delivery of Course’ mentioned above in 7.6.1.
Third parties’ charges
(e.g. bank charges), if applicable
No refund of any fee if the trainee has committed an offence and is expelled by CCC.
Further notes on Refund Policy
Refund will be made to Trainee within 7 working days upon receiving Trainee’s written notice of withdrawal and complete submission of all required documents.
All refund requests are subjected to CCC’s approval. Decisions made by CCC are considered final.