FAQs

WSQ Advanced Certificate in Social Services

The WSQ Advanced Certificate in Social Services will be funded under the WSQ framework.

About the Course

The WSQ Advanced Certificate in Social Services is carefully designed to target the learning outcomes and focused on advanced competencies such as diversity awareness and management, counselling assessment, reflexive practice and technology in counselling under the WSQ framework. The trainees will be evaluated on their ability to apply their knowledge and skills in real-world counselling scenarios through rigorous assessment methods, written assessment, oral questioning, oral presentation and role-play. Through our feedback and consultations with the sector, there are needs to provide a step-up programme that is more accessible and also aligned with the skills framework. Therefore, the course will enhance trainee competence and contribute to the growth of the counselling field.
This course also constitutes the first module of the Graduate Diploma in Counselling Practice.
WSQ Advanced Cert in Social Services

Learning Outcomes

Participants will learn:

  • Counselling Theories, Techniques and Skills Application
  • Client Confidentiality and Informed Consent Procedures
  • Cultural Diversity and Professional Practice in Counselling
  • Diversity and Inclusion Practices
  • Diversity Issues and Policies
  • Counselling Assessment Methods, Tools, Modalities, and Evidence Interpretation
  • Intake Procedures, Socioemotional Objectives, and Ethical Counselling Practices
  • Client Assessment, Adaptation, and Rapport-Building Strategies
  • Critical Examination and Reflexive Practice Methods in Counselling
  • Professional Development Requirements and Opportunities
  • Virtual Counselling Technologies and Ethics
  • Protocols, Communication, and Crisis Management in Virtual Counselling
  • Ethical Guidelines and Issues in Research
  • Research Literature and Analysis Techniques 
  • Research Designs, Questions, and Analytical Methods
  • Sample Size Determination and Participant Profiling
  • Intellectual Property, Copyrights, and Patents Regulations

Academic Level:

  • Bachelor’s degree, employed in a role that is providing counselling or case management service to the client.
  • Minimum of 2 years of providing support to clients – be it through but not limited to casework or counselling services.
  • Must be able to use a laptop and familiar with Microsoft Office

Minimum Age:

  •  23

Language Proficiency:

  • English Language

    Please refer to the fee payment structure table for the course fees.


    Course Structure

    Classes are held on Mondays. The course is full day, initially from 9am to 5.30pm for the first 10 weeks, and gradually progressively adjusted such that the classes will be from 10:30am to 8:30pm by the beginning of the second semester. The course comprises of the two main components of theory and supervised clinical practice, covered in the following modules.

    Course Modules Trainers
    1. Counselling Concepts and Theories Andrew Chong, Charlotte Chen, Dr. Chua Wei Bin, Lim Li Zhen, Elysia Tan, Goh Xin Ying, Hannah Neo, Priscilla Tor, Terence Tan, Tremandy Ng
    2. Counselling Skills and Supervised Practice Andrew Chong, Dr. Ang Xinying, Lim Li Zhen, Elysia Tan, Goh Xin Ying, Terence Tan, Tony Ong, Tremandy Ng

    Minimum Class Size: 15
    Average Teacher-Student Ratio: 1:6

    Teaching and Learning Strategies

    We are planning for the lectures of July 2026 intake to be conducted in our premises.

    Group supervision will be conducted in small groups in our premises as well. Each group will be assigned with a supervisor for interactive and experiential learning such as group discussions, reflective exercises, audio/video-taped demonstration of clinical work and supervised practice of clinical work.

    Requirements for Completion
    Methods of Assessment

    Written assignments, project paper, written examination, clinical viva, clinical supervisor’s assessment.

    Assessment Schedule

    Written examination is held on the 2nd week of January, which is the 1st day of the 2nd semester

    Clinical Viva is held on the 2nd week of May, which is the end of the 2nd semester.
    Submission of project paper by the course end date.

    Requirements for Completion

    Trainees should:

    1. Attain attendance of at least 80% of total 300 course hours.
    2. Obtain a pass grade (scoring 50% and above) for each of the three components, namely, the written examination, clinical evaluation and project paper.
    3. Submit 100-hour log of counselling work at agency of practice.
    4. Fulfil required number of sessions for individual supervision, personal tape reviews and personal development.
    5. Submit all written coursework.

    Trainees will be awarded ‘Graduate Diploma in Counselling Practice’ upon fulfilling the Requirements for Completion


    How to Apply

    Please submit the Training Application Form when the applications are open.

    Kindly contact Training Admin, training@counsel.org.sg for the closing date.

    Intake Date of commencement Date of completion
    2026/ 2027 6 July 2026 21 June 2027
    Documents for Application

    Submission of the following supportive documents is required for processing of the application:

    1. CV
    2. Educational qualifications and highest English language proficiency (with grades attained, if applicable)
    3. Letter of reference from the home agency/ Employer
    4. Personal statement – A letter of introduction not exceeding 500 words on your reasons and/or experiences that have shaped your desire to apply for this course of study
    Shortlisted applicants
    • Applicants will be notified via email within 7 days from the closing date of application if they have been shortlisted for an interview.
    • The interview dates are 15 April to 15 May 2026. Applicants will be notified via email within 14 working days after the end of interview period if they are accepted to the course.
    Enquiries

    For further information, please submit your enquiries using the Contact Us form. Please remember to mention the name of the course you are enquiring for.

    Apply for 2026/ 2027 Intake Now!

     


    Frequently Asked Questions

    All the courses offered are in-person unless otherwise stated.

    The completion of this module may provide you with an opportunity to take Module 2 of the Graduate Diploma in Counselling Practice, subject to the entry requirements of the course.

    All our trainers hold advanced degrees in their respective fields and have significant experience in both clinical practice and training. To find out more about each specific trainer, check out our team.

    For full information on miscellaneous fees and instalments, view our Fee Payment Structure.

    PAYNOW
    Counselling and Care Centre, UEN S75SS0014F
    Reference of transaction: Name of Applicant (as in NRIC)

    Email the payment details to training@counsel.org.sg
    INTERNET BANKING
    Account name: Counselling and Care Centre
    Name of bank: DBS Bank Ltd
    Account number: 010-011739-9
    Reference of transaction: Name of Applicant (as in NRIC)

    Email the transaction advice and payment details to training@counsel.org.sg

    CHEQUE
    Pay to Counselling and Care Centre Write your name (as in NRIC) and title of course at the back of the cheque
    Mail cheque to: Counselling and Care Centre, Blk 536 Upper Cross St, #05-241, Hong Lim Complex, Singapore 050536
    Email us at training@counsel.org.sg to inform us that you have sent the cheque.

    CASH OR NETS
    Payment can be made at Counselling and Care Centre.

    Instructions: Payment to be made within 30 days upon receipt of invoice.

    For more information on the SkillsFuture subsidies, please visit the course page on the SkillsFuture website.


    Testimonials

    Sensitive and respectful

     Great listener, therapist asks question in a sensitive and respectful way.
    Lala

    The counselling I received at the Centre offered the added support that I needed

    The therapist allows us to dive deeper into the issues, understand the underlying causes and emotions, and suggest/find solutions for them. Our kids enjoyed the interaction during the family sessions.
    Rachel

    Knowing more of myself

    It helps me share everything I have kept deep down in my heart. Working together with the therapist to make things more transparent for myself.
    Client

    Appreciate being validated in my feelings..

    I appreciate being validated in my feelings, learning to tune in to my feelings, and considering different perspectives. Thank you!
    Val

    Equip Yourself to Enhance Your Quality of Care

     

    Have A Question? Let us help you with it.

    Get in touch with us and we will get back to you as soon as we can.

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