Employee Assistance Programme (EAP)

The EAP Contract

CCC is able to provide a contracted service under EAP, offering counselling to employees as part of an organisation’s employee welfare programme. The EAP contract is an agreement between the employer and CCC that specifices the number of counselling sessions the staff is entitled during the contractual agreement.  An invoice will be issued to the employer every month.  The particulars of the  employee attending the counselling sessions will be revealed in the invoice only upon mutual agreement between the employee and the employer.

Confidentiality Note

CCC therapists are members of various professional bodies such as:

• Singapore Association for Counselling (SAC)
• Association for Marital and Family Therapy Singapore (AMFTS)
• Singapore Association for Social Workers (SASW)

These Association’s Code of Ethics ensures the ethical and high practice standards of their members.

We abide by the Code of Ethics by representing clients’ need for information arising from the sessions to be kept confidential and private. There are, however, limits to the boundaries of confidentiality as we also value life and living. When there is potential harm to self or others, we are duty-bound to inform relevant persons who can best take relevant and responsible action to prevent injury or harm.

For Employees Under EAP

If you are an employee under the EAP contract, you may make an appointment with CCC directly by completing the appointment form. You will have to provide basic information about yourselves, your employer, and the reasons for seeking counselling.

Make an Appointment

Critical Incident Stress Debrief (CISD)

During unforeseen crises or following traumatic incidents, employees may be emotionally and psychologically affected. They might experience recurring thoughts of the event, difficulty sleeping, or changes in appetite. If these effects are left unaddressed, they can lead to increased absenteeism or a decline in concentration and productivity. These reactions are normal responses to a crisis.

At CCC, our skilled psychotherapists are available to provide counselling and psychological debriefing to affected employees, ensuring their continued well-being. Our counselling services can be conducted on-site, either individually or in groups, to support staff members who have been impacted while on the job. Through our intervention, we aim to help employees process their experiences and regain their resilience.

Types

• Workplace Accidents: Serious accidents at work, such as machinery malfunctions, construction site injuries, or industrial mishaps may leave lasting trauma.
• Acts of Violence: Exposure to violent incidents, including workplace assaults can negatively affect employees.
• Organisational Crises: Major organisational changes, including sudden layoffs, mergers, or closures can cause significant anxiety.
• Workplace Harassment: Incidents of harassment, including bullying, discrimination, or sexual harassment can severely impact employees’ sense of security

Help your employees regain psychological safety and cope with new circumstances through CISD.

We will be strictly following the safety measures in accordance wit the  existing COVID-19 regulations for all CSID sessions.

Frequently Asked Questions